the month of January went by quite quickly!
I was not going to do an update on my dealings (or lack of) with Seasonsbox, but since "they" have blocked any new comments from being posted on their Facebook page and deleted any question and comments (I) posted by myself and others posting my dealings here is nice as it is my own blog and can only be edited by myself.
This is what my own dealings with Seasonsbox have been so far.
*I've sent several emails to Seasonsbox through their Facebook and also every address that is posted on their actual website. The email addresses I used were the ones listed on their website: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org .
Absolutely no replies to my emails sent two weeks ago.
I did receive some vague email saying Seasonsbox was under "new management" and to send any inquiries to a gmail address.
A message was sent and again, no reply in over one week at least.
Some people in a cosmetics forum I am a member of that is US based have also had very similar dealings.
There were also some rumors that Seasonsbox was resold? and also that some vendors were not paid?
Other people were posting this, so this is all "talk" for now and Internet chatter...
I did see that on the Seasonsbox website that the price has been raised for Canadians to $49.95 plus whatever transaction fees your credit card has as their payment processing is US based (and has foreign transaction fees).
So far I was trying to find out what was going on with the remainder of my subscription as I am supposed to receive two more boxes until Feb 2014, plus two I skipped- making my sub go until April 2014.
Now in the Dec box that I received in early Jan 2014, there was one "damaged item" and other people had the same thing happen. Their hot chocolate powder tin was dented and powder leaking out.
This was due to the products being tossed in a box with no protective packaging of any kind.
I am lucky my chocolates were still in the little gift box too, as some people got their seasonsbox with loose chocolates that were uneatable.
As it is right now I did NOT receive my January 2014 Seasonsbox!
It is already the beginning of Feb 2014 and no email communication either.
I did contact my credit card provider to ask about filling some request for part of my subscription money back and have a case number, but have not sent my documents yet.
I was waiting until Feb to see if I would get a email or the January box and now have even more proof the "vendor is not communicating with me" and is pretty much refusing to fix the situation.
I had a similar situation last year when Glymm was around. They went out of business leaving people with prepaid subscriptions out of luck. And also did not sent items to people who bought from their store- I had a $200 order for some gifts and was never sent anything. The money was returned through my credit card.
After that fiasco, you think I would know better?
Actually most of the subscriptions I have had so far have been perfectly fine and I've had at least 20 different ones so far....
As long as you pay with a credit card you can always file a chargeback on any purchase you are not satisfied with!
FEB 3, 2014 OK NOW I JUST CHECKED MY VISA STATEMENT AND WAS CHARGED $285.46!!
NOT TOO IMPRESSED WITH THOSE F*CKERS AT SEASONSBOX.
I SPECIFICALLY TOLD THEM IN WRITING SINCE AT LEAST NOVEMBER 2013 I WAS NOT RENEWING AND ALSO SENT SEVERAL MESSAGES IN DEC 2013 AND JANUARY 2014.
AS WELL AS CALLING MY VISA CARD ON JANUARY 16th AND TELLING THE FRAUD DEPT THAT A COMPANY WAS TRYING TO PUT THROUGH AN UNAUTHORIZED CHARGE AND I GUESS THEY DID NOT MAKE A NOTE OF THAT??
UNAUTHORIZED CHARGES BY SEASONSBOX ON MY CREDIT CARD ARE NOT COOL AND THAT IS FRAUD.
HOPE THEY ENJOY DEALING WITH MY CREDIT CARD COMPANY.....